The future belongs to Artificial Intelligence. The companies are in a race to opt this technology to get an edge over their competitors. If you are searching for a reputed agency for development but still are confused, our compilation will surely help you. Have a look at top 10 AI development companies in New York that are transforming businesses here.
Zazz is a team of creative designers and developers building great digital products in Seattle and San Francisco. Our collective experience in the technology industry includes mobile app development, IOT application development, blockchain development with a design first approach to product development.
Appstudio is a full service Mobile App Design & Development Company offering services in Native iOS Development (Swift 3.0), Native Android Development (Java), React Native Development & Unity Game Development. They have collaborated with Fortune 500 companies, Startups and Mid Sized firms across a spectrum of industries, ranging from Health Care & Finance to On-Demand Services, to create Mobile apps that are actively being used by Millions of users across the globe.
We are a software development and design company formed by experienced designers, software and data engineers who love building web and mobile applications. At the beginning of each project, we run a product inception workshop depending on how clear the requirements are. Then we use 2 weeks iteration cycles to plan, develop and review incremental versions of the product. After launch we provide support according to customer needs.
Marlabs helps companies adopt Digital Transformation using Digital360 - a comprehensive digital framework comprising of Digital Product Engineering, Digital Automation, Enterprise Analytics, Cloud, Digital Security and Digital User Experience; delivering a next-gen Digital Customer Experience.
HubSpire is a software solutions company specializing in custom mobile application development and web site content management systems. We are an award-winning mobile app development company with recent awards from Clutch, AppFutura and Small Business Awards.
AndPlus leads the industry in software product development. We leverage our diverse team of Strategists, UX Experts, Technical Architects, and Software Engineers to create custom enterprise and consumer facing software products. We’ve helped companies — from the Fortune 500 to funded startups — launch high quality software products, including: Honeywell, Bose, Staples, Bloomberg, and Onset Computers.
Maruti Techlabs is a team of young, highly skilled, and motivated professionals with the aim of helping enterprises accelerate innovation & facilitate digital transformation with services around AI, Machine Learning, RPA, Computer Vision, Data Analytics, Chatbots, Product Development and more.
Icreon is a digital innovation agency focused on transforming customer experiences and automating operations for clients around the world. Founded in 2000, Icreon works with non-profits and associations, mid-market companies, and Fortune 500 brands across all industries. Icreon reimagines clients’ technology ecosystems from top to bottom, front-end to back-end, ushering in a new era of digital maturity.
We solve our clients’ toughest data intelligence challenges in weeks, not years. We are strategic data and analytics advisors first, and design and build what we reccomend. Our solid track record of client success coupled with our industry-leading tech expertise ensures your project gets completed with as little pain as possible, on budget and with minimum disruption.
iTechArt is a top-tier, one-stop custom software development company with a talent pool of 1600+ experienced engineers. Since 2002, we've helped VC-backed startups and fast-growing tech companies build successful, scalable products that users love. Our forte is agile dedicated teams of brilliant minds who rock in web, mobile, Big Data, QA, and DevOps.
Examples of the use of artificial intelligence in business
“It seems interesting … But what does AI offer us that we don’t already have?” There are a lot of applications for AI in business. In this publication we will focus on one fundamental aspect: the client. AI is transforming customer expectations. For example, the client that organizes his life from applications such as Uber, Google and Amazon.
These customers know that companies have information about them and, more importantly, they know what companies could do with this information to provide an exceptional customer service experience. For example, millennial are obsessed with customer service experience (that is, everything must be simple, fast and intelligent).
This is a list of some practical examples of how AI is transforming business processes.
Artificial Intelligence for Sales
The AI offers greater productivity for sales teams, as it allows you to focus on the opportunities that can lead to success, as well as save time for sales staff during information registration. Let’s see some examples below:
Automatically capture sales activities, which means that sales personnel do not have to spend time filling out the CRM database. Automatically records customer data, for example, website navigation logs and website connections, among others; It suggests the best follow-up action and recommends email responses when connecting CRM information to the inbox;
Predictive valuation of prospects: through predictive analysis, the system may indicate the likelihood of a prospect becoming a sale. More interesting, the system will tell you why this score was reached (eg, access channel of the prospectus, sector, etc.). For example, Salesforce Einstein will have the predictive scoring functionality of prospects.
Artificial Intelligence for Customer Service
Automatic classification of customer service cases, which avoids relying on the customer service agent when making a decision and, therefore, saves the agent time.
Automatic case routing once the call has been automatically classified, the system can now forward the call to the best qualified agent to determine the type of problem.Recommendation of solutions and knowledge bases. This increases the productivity and quality of a service, by suggesting the solution most likely to solve the client’s problem.
Self-service communications. Research shows that the current generation of customers prefers self-service (for example, customer portal or application) instead of calling a call center. Thanks to AI, service communities will be smarter, for example, by customizing the environment that depends on the customer and suggesting solutions automatically, e.g. Use image recognition to identify the product that is in a photo taken by the customer.
For example, conversational bots allow the client to send text messages to establish communication.
Artificial intelligence for marketing
Marketing is a discipline that has become increasingly analytical and quantitative over the years. Many of the predictive and AI analysis techniques are mainly applied in Marketing, for example, predictive modeling for customer migration, purchasing probability and grouping models for customer segmentation.
These are some of the new advances of AI in marketing, specifically, some features of Marketing Cloud Einstein.
Predictive email scoring: lets marketing professionals know (before launching an email marketing campaign) what is the probability that their customers will respond to the campaign; Or abandon it. The objective here is to anticipate the client’s response to offer truly personalized trips;
Predictive audiences: based on the predictive score, it will be possible to better segment your customer base and prospects based on predictive behavior by grouping people who have points in common. The higher the segmentation, the better the conversion;
Shipping time optimization: is it better to send a campaign at 2 pm or 4 am? With the optimization of the delivery time, the AI algorithm will indicate the time at which each contact in your customer base will be more likely to open an email and participate in your campaign.
Artificial Intelligence is transforming our lives and will quickly revolutionize the way we work. So, get ready for a future that you have seen in Sci-Fi, and fiction movies.