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Starter - IT Help Desk
$50/user per month
Support Hours: 8 AM to 8 PM (In your timezone)
- Support tickets for day to day IT issues
- Support via email, phone, and ticketing system
- Troubleshooting for laptops, desktops.
- Password resets, account lockouts, and basic access issues
- Printer, network, and Wi-Fi connectivity support
- Assistance with email configuration and mailbox issues
- Basic user guidance on productivity tools
- Ticket priority handling with defined response targets
- User onboarding and offboarding for basic account setup only
- Device configuration help for end users
- Support for common SaaS tools like Office 365 and Google Workspace
Essential
$100/user per month
All critical IT and security tools, monitoring platforms, and protection systems (valued at over $50 per user at retail) are included within your fixed $100 per-user fee.
Managed IT Services
- 24 x 7 IT Helpdesk Support
- Employee Onboarding and Offboarding
- Device Procurement
- Remote Monitoring and Management
- Asset Tracking and Inventory Management
- Device Management and Maintenance
- SaaS Backup and Recovery
- Employee Productivity Analytics and Optimization
- Software License and Subscription Management
- Performance Reporting
Managed Cybersecurity Services
- Endpoint Security and Protection
- Data Protection and Access Policies
- Email Security and Anti Phishing Protection
- Domain Authentication and Trust Configuration
- Employee Security Awareness Training
Professional
$125/user per month
Includes all Essential services
- Strategic IT Leadership and CIO Advisory
- Integrated Identity and Access Management Administration
- Critical Crisis Management and Business Continuity
- Third Party Vendor and Procurement Management
- Information Governance and Security Compliance Reporting
- Support for Automation and Workflow Enhancements
- Advanced Productivity Analytics Solution
Enterprise
$150/user per month
Includes all Professional services
- vCISO Advisory and Security Program Oversight
- Active Compliance Management and Audit Ready Reporting
- Enhanced Workspace Coordination and High Touch Support
- Annual External Penetration Testing
- Continuous Dark Web Monitoring and Exposure Alerts
Starter $50/user per month Support Hours: 8 AM to 8 PM (In your timezone)
- Support tickets for day to day IT issues
- Support via email, phone, and ticketing system
- Troubleshooting for laptops, desktops.
- Password resets, account lockouts, and basic access issues
- Printer, network, and Wi-Fi connectivity support
- Assistance with email configuration and mailbox issues
- Basic user guidance on productivity tools
- Ticket priority handling with defined response targets
- User onboarding and offboarding for basic account setup only
- Device configuration help for end users
- Support for common SaaS tools like Office 365 and Google Workspace
Essential $100/user per month All critical IT and security tools, monitoring platforms, and protection systems (valued at over $50 per user at retail) are included within your fixed $100 per-user fee.
Managed IT Services
- 24 x 7 IT Helpdesk Support
- Employee Onboarding and Offboarding
- Device Procurement
- Remote Monitoring and Management
- Asset Tracking and Inventory Management
- Device Management and Maintenance
- SaaS Backup and Recovery
- Employee Productivity Analytics and Optimization
- Software License and Subscription Management
- Performance Reporting
Managed Cybersecurity Services
- Endpoint Security and Protection
- Data Protection and Access Policies
- Email Security and Anti Phishing Protection
- Domain Authentication and Trust Configuration
- Employee Security Awareness Training
Professional $125/user per month
Includes all Essential services
- Strategic IT Leadership and CIO Advisory
- Integrated Identity and Access Management Administration
- Critical Crisis Management and Business Continuity
- Third Party Vendor and Procurement Management
- Information Governance and Security Compliance Reporting
- Support for Automation and Workflow Enhancements
- Advanced Productivity Analytics Solution
Enterprise $150/user per month
Includes all Professional services
- vCISO Advisory and Security Program Oversight
- Active Compliance Management and Audit Ready Reporting
- Enhanced Workspace Coordination and High Touch Support
- Annual External Penetration Testing
- Continuous Dark Web Monitoring and Exposure Alerts
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