User Provisioning
Complete User Provisioning & Lifecycle Support | Secure onboarding, zero-error offboarding, automated access control
Our managed user lifecycle service streamlines onboarding, access changes, and offboarding through standardized workflows, reducing manual effort, eliminating errors, and enabling your IT team to scale with confidence.
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Are These User Lifecycle Challenges Creating Risk Across Your Organization?
- We lack a clear, centralized view of who has access to which systems and data
- Our organization is exposed to security risks from unmanaged or outdated accounts
- Our onboarding and offboarding processes rely too heavily on manual steps
- We often struggle to provide new hires with the right system access on day one
- Ownership and accountability for access changes are not always clearly defined
- Regular access reviews are difficult to maintain and often deprioritized
- Meeting audit and compliance requirements becomes difficult during access reviews
- We face delays or gaps when removing access for employees who leave the organization
As organizations grow, managing user access manually becomes harder to sustain. Our Managed User Provisioning Services help standardize access, reduce risk, and keep onboarding and offboarding consistent without overloading internal IT teams.
Services
Our Comprehensive User Lifecycle Management Capabilities:
Joiner, Mover, and Leaver Lifecycle Management
Standardize onboarding, role changes, and offboarding across the organization
Trigger access updates automatically based on employee lifecycle events
Ensure timely access removal to reduce security and compliance risks
Automated Onboarding and Access Provisioning
Provision user accounts and access based on role, department, and location
Integrate with HR and identity systems to activate access from day one
Enforce least-privilege access through policy-driven automation
Secure Offboarding and Credential Revocation
Revoke access across all connected systems with immediate effect
Terminate active sessions and reclaim credentials securely
Maintain detailed logs to support audits and incident investigations
Role Change and Access Governance
Adjust access dynamically for transfers, promotions, and restructures
Remove outdated permissions to prevent privilege creep
Maintain a complete history of access changes for every user
Identity Source and Directory Management
Manage identities across Active Directory and cloud directories
Maintain clean group structures and consistent identity data
Ensure reliable synchronization across on-prem and cloud environments
Privileged Access Lifecycle Controls
Enforce stricter controls for admin and high-risk roles
Integrate with PAM tools for tracking and expiring elevated access
Support approval-based elevation and break-glass access workflows
Compliance-Centered Policy and Access Reviews
Define access policies aligned with regulatory and security standards
Manage access reviews and recertification schedules
Ensure consistent enforcement of controls across systems
Reporting, Visibility, and Managed Operations
Provide centralized dashboards and audit-ready reports
Track provisioning timelines, approvals, and policy adherence
Deliver SLA-driven operations with continuous monitoring
Book a Free Consultation
Discuss your identity and access needs with our team and see how managed user provisioning can streamline onboarding, strengthen security, and improve efficiency.
The Zazz Difference in User Lifecycle Management
Critical Area
Lifecycle Coverage
Automation and Accuracy
Security and Access Control
Compliance and Audit Readiness
Operational Ownership
Visibility and Reporting
Zazz
End to end management across onboarding, role changes, and offboarding with continuous oversight
Policy driven automation integrated with HR, identity, and security systems
Enforces least privilege, immediate access revocation, and privileged access governance
Built in support for access reviews, certifications, and audit ready reporting
SLA driven operations with clear accountability and escalation
Centralized dashboards and full visibility into access status and changes
Other Providers
Focus mainly on onboarding and basic offboarding tasks
Heavy reliance on manual tickets and administrator intervention
Access often removed late or inconsistently across systems
Compliance handled reactively during audits
Limited ownership with best effort response models
Fragmented reporting with limited real time insight
Lifecycle Coverage
Zazz
End to end management across onboarding, role changes, and offboarding with continuous oversight
Other Providers
Focus mainly on onboarding and basic offboarding tasks
Automation and Accuracy
Zazz
Policy driven automation integrated with HR, identity, and security systems
Other Providers
Heavy reliance on manual tickets and administrator intervention
Security and Access Control
Zazz
Enforces least privilege, immediate access revocation, and privileged access governance
Other Providers
Access often removed late or inconsistently across systems
Compliance and Audit Readiness
Zazz
Built in support for access reviews, certifications, and audit ready reporting
Other Providers
Compliance handled reactively during audits
Operational Ownership
Zazz
SLA driven operations with clear accountability and escalation
Other Providers
Limited ownership with best effort response models
Visibility and Reporting
Zazz
Centralized dashboards and full visibility into access status and changes
Other Providers
Fragmented reporting with limited real time insight
A Managed Approach to Controlling User Access Over Time
A straightforward path to operational control, reduced access risk, and dependable user lifecycle management.
Assess and Align
We start by understanding your current user access processes, systems, and risks. Our team reviews onboarding, role changes, and offboarding workflows, aligns access requirements with roles and policies, and defines clear service expectations.
Configure and Take Over Access Operations
We configure and integrate lifecycle workflows across your identity systems and applications, transitions access operations into our managed service model, and establishes clear ownership, approvals, and execution timelines.
Manage and Optimize
We take ongoing responsibility for user access operations, handling day-to-day requests, monitoring access changes, and continuously improving controls to reduce risk, support compliance, and scale with your organization.
Recognized for Excellence in Managed User Access Services
Clear, Consistent Control Across Every User Journey
Managing user access shouldn’t be reactive, fragmented, or dependent on manual effort. Yet for many organizations, onboarding and offboarding still involve spreadsheets, ticket queues, and missed steps. These gaps introduce real risks, from lingering access after departure to inconsistent permissions during role changes.
Our approach brings clarity and control to the entire user lifecycle. By connecting identity sources, enforcing policy-based access, and automating key workflows, we help you reduce human error, enhance user lifecycle management, and stay compliant across your environment. It’s a foundation that supports both operational efficiency and long-term security.
Identity-Centric from Day One
We don’t just automate tasks , we design lifecycle processes around identity accuracy, role clarity, and real-time triggers. Every access decision starts with clean data and ends with provable control.
Built for HR and IT Collaboration
We bridge the gaps between HR systems and IT infrastructure. This ensures fewer handoffs, cleaner workflows, and a shared source of truth for all user onboarding and access actions.
No Platform Lock-In
Whether you're using Active Directory, Okta, Azure AD, Workday, or a mix of tools, we integrate with what you already have. Our solutions are flexible, extensible, and vendor-neutral.
Fast Time to Value
We design lightweight rollout phases that avoid disruption and deliver results quickly. Most clients see measurable improvements in access speed, risk reduction, and process transparency within weeks, all supported by our managed IT support framework.
Success Stories
Global Standards. Built-In Trust.
Our User Lifecycle Management services align with globally recognized security and compliance standards to ensure user access is governed, auditable, and consistently controlled across onboarding, role changes, and offboarding.
What Makes Zazz a Trusted User Access Partner
Lifecycle Ownership Beyond Tooling
Operational ownership of onboarding, role changes, and offboarding with defined processes, accountability, and continuous oversight.
Integrated HR to IT Lifecycle Triggers
Connecting HR events directly to access workflows, ensuring access changes are initiated automatically when users join, move, or leave the organization.
Privileged Access Lifecycle Governance
Administrative and high risk access is governed with stricter controls, approval workflows, and lifecycle tracking to reduce exposure and misuse.
Role and Policy Based Access Mapping
Access is provisioned based on defined roles and policies that are maintained and reviewed over time, reducing privilege creep and ensuring access stays aligned with job function.
Outcomes That Drive Confidence
Measurable Gains Across People, Process, and Risk
End-to-End User Provisioning for Onboarding, Offboarding, and Lifecycle Management
Managing user access across today’s complex digital environments is no longer just an IT function; it’s a critical component of security, compliance, and business agility. Whether onboarding new talent, modifying access during internal moves, or revoking rights during offboarding, these transitions must be accurate, fast, and fully auditable.
Our User Lifecycle Support services are built to help organizations enforce identity policies, reduce access-related risks, and ensure that people have exactly the access they need, no more, no less. We simplify user provisioning and deprovisioning across hybrid infrastructures, cloud apps, and legacy systems, while ensuring full alignment with security frameworks and operational workflows.
How We Deliver Value — In Our Clients’ Words
Andrew Collins, Chief Information Officer
“Zazz transformed how we handle user provisioning by bringing structure, accountability, and reliable execution across all critical systems.”
Dr. Melissa Harding, Chief Information Security Officer
“With Zazz managing user onboarding, our clinical and administrative teams receive access on time while maintaining strict security and compliance standards.”
Brian O’Neal, Vice President of IT Operations
“Zazz brought consistency and control to our user lifecycle management, especially during rapid hiring and frequent internal role changes.”
Karen Whitmore, Director of Infrastructure
“Standardizing access provisioning across multiple facilities helped us reduce errors and improve audit readiness almost immediately.”
Laura Bennett, Chief Information Officer
“Before working with Zazz, access changes were difficult to track and heavily dependent on individual team members. Zazz brought structure, documentation, and predictable execution that improved both security confidence and operational consistency across our organization.”
Rebecca Thompson, Chief Information Officer
“Before partnering with Zazz, access provisioning was handled inconsistently and often depended on manual coordination. Their managed approach brought clarity, accountability, and much stronger control, especially during audits and internal security reviews.”
Monica Feldman, Global IT Director
“Zazz delivered a level of operational maturity that we were missing internally. Their managed services approach allowed our IT leadership to focus on strategic priorities while knowing day-to-day access operations were handled correctly.”
David Lawson, Vice President of Information Security
“Zazz strengthened our overall security posture by bringing consistency and accountability to access-related activities. Their documentation and controls made internal reviews and external assessments far easier to manage.”
Natalie Brooks, Director of Information Systems
“With frequent staff changes and diverse user groups, maintaining control was a constant challenge. Zazz provided a dependable operational model that helped us support faculty and staff efficiently while maintaining strong governance.”
Kevin Marshall, Chief Technology Officer
“Our environment includes a wide mix of systems and user types, which made access management increasingly complex. Zazz helped us establish clear processes and ongoing oversight, reducing errors and improving visibility across our IT operations.”
Frequently Asked Questions
Our onboarding process is partly manual, can you work with that?
Yes. We start with what you have and help identify what can be automated, streamlined, or better governed. With our managed IT support, you don’t need to overhaul everything on day one.
Can we use this with our HR platform or directory services?
Definitely. We work with platforms like Workday, SAP SuccessFactors, BambooHR, Azure AD, Okta, and more — and connect them into a seamless lifecycle workflow.
How does this help us reduce risk during offboarding?
We ensure all access is revoked across systems at the right time. No lingering credentials, no leftover permissions, and complete transparency through centralized access provisioning controls.
What happens when someone changes roles?
We review and update access based on the new role — and remove anything that’s no longer needed. This helps prevent access sprawl and keeps controls tight.
Do you help define access rules and policies?
Yes. If access is unclear, we help you design standard access bundles tied to roles or departments. This streamlines user onboarding and makes approvals faster and more consistent.
How are exceptions or special access handled?
We build in approval steps for exceptions, with expiration dates and review workflows. That way, one-off access doesn’t turn into permanent risk.
Will we be able to track all changes and approvals?
Absolutely. Every action — provisioning, changes, revocation — is logged and reportable. That audit trail is a huge benefit for compliance.
Is this only for companies with large IT teams?
No. We support both lean teams and large enterprises. Our solution helps smaller teams work smarter, and larger teams stay coordinated.
What kind of reporting will we get?
You’ll get visibility into who has access, when it was granted, who approved it, and when it was removed. These reports support effective user lifecycle management and are both audit-ready and customizable.
How long does implementation take?
That depends on your environment. Simple integrations can be live in a few weeks. Larger rollouts are phased to avoid disruption but deliver early value.
Do you offer ongoing support after setup?
Yes. We offer both one-time projects and continuous lifecycle support, including policy reviews, access audits, and system updates, all reinforced by our managed IT support capabilities.
Streamline User Onboarding and Offboarding with Secure, Scalable Support
Start a Conversation About Access Lifecycle Support
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Improve Access Control Without Adding Complexity
Our team supports organizations in streamlining user lifecycle workflows with policy-driven structure and automation.