Managed IT Service Provider for Secure, Always-On IT Operations
Zazz is the managed IT service provider that runs your entire IT environment for one flat monthly rate — unlimited support, 24/7 monitoring, a dedicated North American help desk, and built-in cybersecurity. Unlike a typical MSP, we operate as a true managed IT support provider, keeping your systems secure and always on so your team can focus on growth.
Your All-Inclusive Managed IT Service Provider Coverage
Unlimited proactive IT support with 24 x 7 help desk and monitoring
Your entire IT environment handled end to end so you never lose time, productivity, or peace of mind.
Advanced Cyber Defense and Threat Prevention
We stop attacks before they interrupt your business, using enterprise grade protection.
Business Continuity, Backup, and Rapid Recovery
Your data stays protected and recoverable at all times so unexpected failures never become business disasters.
Onsite Technical Support and Field Services
When remote support isn’t enough our experts arrive onsite to keep your operations running without disruption.
Employee Onboarding and Offboarding Automation
We handle every device, access, account, and security control so your staff transitions are fast, clean, and risk free.
Device Lifecycle Management and Procurement
We manage every laptop from purchase to retirement so your team always works on secure, up to date, high performance devices without any effort from you.
Your All-Inclusive Managed Security Coverage
Remote Monitoring & Management
Breach Detection & Response
Patch Management
Security Information & Event Management (SIEM)
Dark Web Monitoring
Backup & Disaster Recovery (BDR) Device Management
Security Awareness Training
Two-Factor Authentication (2FA)
Endpoint Protection & Antivirus Management
Firewall & Network Security Management
Email Security & Phishing Protection
Incident Response & Forensics
Compliance Monitoring & Reporting
Our Certifications & Compliance Standards
ISO 27001
Information Security Management
ISO 9001
Quality Management Systems
ISO 20000-1
IT Service Management
HIPAA
U.S. Healthcare Data Protection pll
GDPR
EU Data Privacy Compliance
SOC 2
Security, Availability,
& Confidentiality
What Our Clients Say About Us
We opened two new offices and onboarded twenty employees without a single hiccup. ZAZZ handled everything behind the scenes so we could focus on growing.
We had no idea how much we were overpaying our old MSP until ZAZZ reviewed our setup. They cut our IT spend and gave us clear, predictable pricing
Our previous MSP had zero compliance framework. ZAZZ introduced structure, controls, and clear processes that finally aligned us with SOC2 and industry standards.
Before ZAZZ, our managers handled half the IT work themselves because our MSP never took ownership. ZAZZ stepped in, built proper processes, and took the load off our team completely.
The Difference ZAZZ Can Make for Your Business
Core Metrics
Before
After Zazz
Costs
Unpredictable IT costs
Flat-Rate Billing (predictable monthly costs)
Scalability
Difficult to scale IT resources with business growth
Flexibility to Scale as your business evolves
Financial Impact
Rising overheads with in-house IT management
Permanent Cost Savings
Response Time
Slow response times
Same-day issue resolution
Security & Compliance
Security gaps & compliance risks
Certified compliance and advanced security in place
Costs
Flat-Rate Billing (predictable monthly costs)
Unpredictable IT costs
Scalability
Flexibility to Scale as your business evolves
Difficult to scale IT resources with business growth
Financial Impact
Permanent Cost Savings
Rising overheads with in-house IT management
Response Time
Same-day issue resolution
Slow response times
Security & Compliance
Certified compliance and advanced security in place
Security gaps & compliance risks
Frequently Asked Questions
Do you include all the IT and security tools in your flat-rate pricing?
Yes. Everything you need is included in one simple per-user rate. This covers cybersecurity tools, remote monitoring, password management, managed EDR, managed SIEM, IT support, security awareness training, mobile device management, and many other tools that most MSPs charge extra for. No add-on fees, no surprises.
How much can I save by switching to ZAZZ?
Most companies see real savings within the first two or three months. We cut unnecessary tools, remove unused licenses, and eliminate extra MSP charges, which reduces your monthly IT costs right away.
Do you provide on-site support when needed?
Yes. When something requires in-person help, we send a technician on site. Most issues are fixed remotely, but on-site support is always available when needed.
Do you offer 24×7 helpdesk support?
Yes. Our North American team is available 24×7 to answer your calls, tickets, and urgent requests at any time of day or night.
Will you take over all the IT work my team is currently doing?
Yes. Managers and staff shouldn’t be handling IT tasks. We take full ownership so your team can focus on running the business.
If we switch from our current MSP to ZAZZ, how fast can you take over and will there be any downtime?
We take over very quickly. In most cases, we can begin managing your environment within a few days, sometimes even the same week. The entire transition happens in the background while your team continues working as usual. There is no downtime because we plan, coordinate, and migrate everything without interrupting your day-to-day operations. Your staff will not feel the switch happening.
Can you work with our existing IT staff?
Yes. We work right alongside your internal team and take over the daily IT workload they shouldn’t be doing. Your staff keeps focusing on high-value work like projects, strategy, and business-specific needs, while we handle the tools, monitoring, security, support, and backend work. This gives you the best of both worlds: your team stays productive and we make sure everything runs smoothly behind the scenes.
What makes your pricing different from other providers?
Our pricing is simple and predictable. Everything your business needs is included in one flat per-user rate. No add-ons, no surprise fees, no charges for basic tools, and no unexpected bills at the end of the month. We also remove unused licenses and redundant tools, which lowers your overall IT spend.
Can you support multiple locations and remote teams?
Yes. We support businesses with offices in different cities and teams working from anywhere. We handle onboarding, device setup, security, and day-to-day support for every location and every remote employee. Whether your team is on-site, hybrid, or fully remote, we make sure everyone gets the same fast, reliable support.
A Managed IT Service Provider That Drives Growth, Not Just Tickets.
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