Managed Security Service Provider
Fully Managed Security Services for Growing Teams and Modern Enterprises
We deliver 24×7 threat detection, incident response, compliance support, and complete security operations without adding headcount or complexity.
We Protect 100+ Organizations from Breaches, Downtime, and Compliance Risk, 24 Hours a Day
We are a specialized Managed Security Service Provider (MSSP) trusted by startups, enterprises, and public-sector organizations to deliver end-to-end cybersecurity. From endpoint protection and cloud security to 24×7 threat detection, incident response, and compliance support, we manage the full stack so your team can focus on growth, not firefighting.
Our security teams operate as a fully managed extension of your organization. Backed by certified SOC analysts, threat hunters, and incident responders, we provide proactive coverage, measurable risk reduction, and high-availability protection. With our multi-tenant SOC and integrated telemetry across all layers, you get complete visibility and defense without the complexity of managing it internally.
We currently deliver managed security services 100 organizations across North America, including highly regulated industries such as healthcare, finance, legal, and SaaS. Our team monitors over 75,000 endpoints, defends more than 20 cloud environments, and mitigates hundreds of real-world threats each month through continuous detection, correlation, and response.
Services
End-to-End Managed Security Services
Threat Detection & Response (MDR/XDR/SOC)
- 24x7 monitoring with real-time alerting and triage
- Correlation of events across endpoints, networks, and cloud
- Guided remediation by certified SOC analysts
Security Information & Event Management (SIEM)
- Centralized log aggregation and normalization
- Advanced threat correlation with alert prioritization
- Custom dashboards for compliance and auditing
Vulnerability Management & Penetration Testing
- Automated vulnerability scanning across environments
- Risk-based prioritization based on asset criticality
- Manual penetration testing for real-world threat simulation
Endpoint Protection & EDR
- Behavior-based threat detection with rollback protection
- Policy-driven controls for device hardening and encryption
- Cross-platform support for Windows, macOS, and Linux
Identity & Access Security
- Multi-factor authentication and SSO integration
- Role-based access control and least-privilege enforcement
- Active Directory auditing and privilege monitoring
Email & Communication Security
- Protection against phishing, spoofing, and BEC attacks
- Attachment sandboxing and URL rewriting
- Email encryption and policy-based filtering
Security Architecture & Design
- Security-by-design blueprints for hybrid environments
- Architecture reviews and gap assessments
- Zero Trust and defense-in-depth planning
Security Awareness & Human Risk Management
- Simulated phishing and behavioral analytics
- Interactive training modules tailored by role
- User risk scoring and reporting
Data Protection & DLP
- Data classification, tagging, and access controls
- Endpoint and cloud DLP policy enforcement
- Monitoring of sensitive data exfiltration attempts
Third-Party & Supply Chain Risk Monitoring
- Continuous monitoring of vendor cyber posture
- Questionnaires, SLAs, and contractual control validation
- Threat intelligence on exposed third-party vulnerabilities
Threat Intelligence & Dark Web Monitoring
- Feeds from commercial and open-source intelligence sources
- Credential leak and brand impersonation detection
- Actionable alerts on exposed data or insider threats
Incident Response & Forensics
- Triage, containment, and root cause analysis
- Memory, disk, and network forensics during breach events
- Post-incident reporting and improvement planning
Security Advisory & Virtual CISO
- Ongoing strategic security guidance and leadership
- Security roadmap creation and board-level reporting
- Support for vendor reviews, policies, and architecture decisions
What We Manage Today
Our operations are active, accountable, and built for scale.
Our Security Implementation Process
We follow a structured, outcome-oriented security delivery model that ensures every client receives predictable results. This process has been refined across hundreds of engagements and is built to give your business full visibility, faster protection, and simplified compliance.
What This Process Includes:
Our onboarding framework ensures thorough coverage, with controlled access provisioning, full asset mapping (including endpoints, users, networks, and third-party services), and environment baseline creation based on compliance and risk profiles. Roles, responsibilities, escalation paths, SLAs, reporting frequency, and communication protocols are clearly defined upfront, eliminating any ambiguity. We maintain ongoing support with regular reviews, policy adjustments, and detailed reporting, ensuring continuous transparency and accountability.
Access & Visibility Activation
Baseline Risk Mapping & Protection Plan
Policy Enforcement & Detection Setup
Live Monitoring, Response & Escalation
Operational Reporting & Continuous Hardening
Integrated Tech Stack for End-to-End Protection
We manage and integrate industry-leading cybersecurity platforms across cloud, endpoint, network, and identity layers.
Microsoft Sentinel
Splunk
LogRhythm
Elastic Security
Sophos Intercept X (with XDR)
CrowdStrike Falcon
SentinelOne Singularity
Trellix Helix
Sophos Firewall
Fortinet FortiGate
Palo Alto Networks
pfSense
Sophos Central
CrowdStrike Falcon Prevent
Bitdefender GravityZone
Microsoft Defender for Endpoint
Okta
Microsoft Entra ID (formerly Azure AD)
Duo Security
Ping Identity
Wiz
Prisma Cloud
Lacework
Microsoft Defender for Cloud
Tenable Nessus / Tenable.io
Qualys VMDR
Rapid7 InsightVM
Proofpoint Essentials
Microsoft Defender for Office 365
Mimecast
Vanta
Drata
Secureframe
Recorded Future
ZeroFox
Cybersixgill
The DEFENSE Framework by Zazz
Guiding enterprises through every critical phase of managed security, from discovery to response, with measurable business outcomes.
Recognized Among Leading Managed Security Partners
Recognized by industry analysts for delivering scalable, compliant, and secure managed security services to global enterprises.
Why Choose Zazz as Your MSSP Partner
Working with a Managed Security Services Provider is not about outsourcing tasks. It is about bringing in a partner who will take full responsibility for protecting your business every single day.
At Zazz, we run cybersecurity like an operational program, not a service ticket. Our team integrates directly into your environment, establishes real ownership, and builds a protection model that fits the way your business actually runs.
We begin with structure. Every engagement starts with a clear scope, access controls, documented escalation paths, and a shared understanding of what success looks like. We set expectations early, and we meet them without excuses.
What sets us apart is not the number of tools we support, it is how we execute. We assign a dedicated team. We report on everything we do. We show up to every review prepared, and we take action before issues turn into incidents. Our role is not passive monitoring. It is active protection with full accountability.
Clients stay with us because our managed MSSP model delivers exactly what they expect from an internal team: discipline, consistency, transparency, and continuous improvement month after month.
We Take Full Ownership
We don’t just monitor and report. We take responsibility for outcomes. From day one, we define scope, SLAs, and escalation paths, then we execute with discipline and visibility.
We Operate Like an Internal Team
As a trusted managed security service provider, our analysts and engineers don’t sit on the outside; they integrate with your IT and leadership teams, understand your business, and act with the urgency and context of someone on your payroll.
We Bring Process, Not Just Tools
Anyone can sell you software. What matters is how incidents are handled, how alerts are triaged, and how reporting drives decisions. We have defined runbooks, review cycles, and structured response workflows.
We Stay Aligned as You Grow
We adapt to changes in your infrastructure, compliance scope, and business model. Whether you’re expanding teams, entering new markets, or preparing for audits; our model scales with you.
Success Stories
Proven by Results
Our clients stay with us because we deliver what matters
Industries We Secure with Managed Security Services
Zazz delivers industry-specific MSSP services designed to meet the operational, regulatory, and threat landscape challenges across complex sectors.
Healthcare & Life Sciences
Our teams ensure HIPAA-compliant data protection and device security
We protect EHR systems and uphold patient privacy
Our experts provide 24/7 monitoring to ensure compliance and uptime
Financial Services & Insurance
Our experts enable PCI-DSS, SOC 2, and ISO 27001 compliance
Core banking and payment platforms secured by our cybersecurity team
Fraud and identity threats blocked in real time through our monitoring systems
Retail & Consumer Commerce
Our teams block POS malware and credential theft with advanced threat protection
Customer data is secured across e-commerce and omnichannel platforms by our specialists
Third-party payment gateways integrated securely through our engineering expertise
Government & Public Sector
Citizen services and infrastructure systems secured by our cybersecurity teams
National cybersecurity frameworks and audits aligned through our managed services
Privileged access and endpoint protection managed at scale by our experts
Transportation & Logistics
IoT-enabled fleet and warehouse systems protected by our security engineers
OT and IT environments monitored in real time by our operations center
Ransomware attacks on supply chains prevented through layered defense controls
Telecommunications
Secure network access and data routing managed by our infrastructure teams
Core systems monitored for DDoS and insider threats by our SOC experts
Regional telecom compliance enabled through our security and governance services
Education & eLearning
Student data and research content protected by our security specialists
Our teams secure LMS platforms and remote access environments at scale
Digital learning safeguarded with access controls through our managed IT security services
Hospitality & Travel
Booking engines and payment systems safeguarded by our security teams
Guest data and connected hotel infrastructure protected through layered defenses
Endpoints and Wi-Fi access monitored in real time by our operations center
Media & Entertainment
Intellectual property and streaming platforms protected by our security experts
Content piracy and distribution tampering prevented through active threat controls
Access to digital assets and creative IP monitored continuously by our teams
How We Deliver Value in Our Clients’ Words
Frequently Asked Questions
How do you structure pricing for your MSSP services?
We offer pricing based on the scope of coverage, number of endpoints, infrastructure size, and compliance requirements. As MSSP providers, we offer tiered packages for smaller businesses and custom pricing for mid-market and enterprise clients, tied to SLAs and the specific services required.
Are there any onboarding or setup fees?
Yes, we charge a one-time onboarding fee that covers assessment, architecture design, playbook development, and deployment. This is always disclosed upfront and scoped based on environment complexity.
Do you require long-term contracts?
Our standard contracts start at 12 months, but we also offer 6-month terms for businesses in transition. All contracts come with renewal flexibility and clearly defined exit clauses.
How quickly can we get started after signing?
Typical onboarding starts within 5 business days post-signature. Full implementation usually takes 2 to 4 weeks depending on size and number of systems in scope.
Who will be managing our account?
You will be assigned a dedicated security team including a Technical Account Manager, Security Analyst, and Threat Response Lead. You’ll know them by name and meet them during onboarding.
Where is your security team based?
Our core team operates from Canada, the US, and India, with extended coverage across all time zones to support 24/7 operations; delivering truly global managed cyber security support.
How do you handle incidents at 3 AM?
Our 24/7 SOC monitors all environments with pre-defined response playbooks. Critical threats trigger immediate triage and client notification within minutes, regardless of time zone.
What happens if there's a false positive?
We follow a multi-layered triage process to reduce noise. Alerts are validated by our SOC team before you ever see them. We also continuously tune rules to reduce false positives over time.
Can we request custom reporting or dashboards?
Absolutely. We offer standard monthly reports, but also provide custom dashboards and quarterly review decks tailored to your leadership, audit, or compliance requirements.
Do you provide support during compliance audits?
Yes, we support audit preparation, documentation, control validation, and walkthroughs. As a seasoned managed IT security service provider, we have deep experience across SOC 2, ISO 27001, HIPAA, PCI-DSS, and regional compliance frameworks.
What’s your response time SLA for high-severity alerts?
Our SLA guarantees response within 15 minutes for critical incidents. In practice, most are triaged within 5–8 minutes by our 24/7 response team.
How often do you meet with clients?
We conduct monthly security review meetings, plus ad-hoc sessions when needed. Enterprise clients often schedule biweekly or weekly cadence calls with our team.
Can you integrate with our existing security tools?
Yes, we’re tool-agnostic and often work with client-side SIEMs, EDRs, and cloud platforms. Where gaps exist, we propose replacements or co-managed solutions.
What kind of visibility will our team have?
You’ll receive access to dashboards, alert summaries, and full incident logs. We maintain full transparency and always explain the why behind every decision.
Do you offer vCISO or advisory services?
Yes, we provide virtual CISO services for clients who need strategic guidance, board reporting, risk assessments, and security program planning.
What industries do you specialize in?
We serve healthcare, financial services, logistics, SaaS, legal, and education primarily. However, our frameworks are adaptable across regulated and high-growth sectors.
How do you ensure business continuity during an attack?
We focus on response, not just detection. Playbooks are designed to contain threats while minimizing disruption. We also support disaster recovery and BCDR planning.
Do you support remote, hybrid, and cloud-native teams?
Yes. As a leading managed security service provider, our architecture supports remote endpoints, multi-cloud setups, and hybrid networks. We monitor both infrastructure and identity-based threats across environments.
How do you stay ahead of new threat vectors?
Our team uses threat intelligence feeds, dark web monitoring, and collaboration with industry ISACs to stay ahead of emerging risks. We also push proactive detection updates weekly.
Will our team need to be deeply involved in daily operations?
Only as needed. Our service is designed to offload day-to-day operations while keeping your leadership informed. You stay in control without being buried in alerts.
Can you work with internal IT teams or other vendors?
Yes. We frequently collaborate with internal IT, MSPs, or cloud providers. Clear roles are defined upfront to ensure smooth coordination and ownership.
How do you protect sensitive client data?
We follow strict data handling policies, use encrypted channels, and enforce least privilege access controls. All activities are logged and reviewed during audits.
Can we scale up or down as our needs change?
Yes. Our contracts are flexible enough to adjust coverage, endpoint volume, or service tiers as your business grows or restructures.
Do you support multi-location or global businesses?
Yes, we support clients across North America and beyond. Our systems are geo-aware, and we ensure consistent coverage across offices, clouds, and devices.
Recognized Among Leading Managed Security Partners
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Secure. Comply. Operate with Confidence.
Delivering managed security services through architecture-led, risk-aware operations that align with enterprise security and compliance priorities.
