Managed Backup and Disaster Recovery
Protect Critical Data. Restore with Confidence. Operate Without Disruption.
Ensure business continuity with Managed Backup & Disaster Recovery services designed for resilience, compliance, and operational speed. From daily backups to full-scale disaster recovery planning, we help enterprises safeguard data, reduce recovery time, and meet regulatory expectations with confidence.
Enterprise Continuity, Engineered for Business Resilience
Data loss, system failure, and ransomware threats no longer just impact IT; they disrupt operations, regulatory compliance, and customer trust. Our Managed Backup & Disaster Recovery (DR) services are built to help enterprises avoid downtime, recover quickly, and stay compliant across on-premise, cloud, and hybrid environments.
We design, implement, and manage end-to-end backup and DR strategies that fit your business priorities. Whether you need daily file protection, application-level recovery, or full-site failover, our services ensure that critical systems and data are always recoverable; no matter the disruption.
With built-in automation, policy-based retention, and regular recovery testing, our backup and disaster recovery solutions deliver enterprise-grade protection without adding complexity for your teams.
Services
Our Core Managed Backup & Disaster Recovery Services
Backup Strategy & Planning
- Define data protection goals, RTO/RPO, and compliance needs
- Select appropriate backup models (full, incremental, differential)
- Map backup frequency and retention policies by workload
Cloud & Hybrid Backup Management
- Daily, weekly, and on-demand backups for cloud and on-prem workloads
- Integration with AWS Backup, Azure Backup, Veeam, and more
- Encryption, deduplication, and storage optimization
Endpoint, SaaS & Application Backup
- Automated backups for laptops, servers, and business apps
- Protection for Microsoft 365, Google Workspace, and SaaS platforms
- Rapid restore for mailboxes, files, and user-level data across environments
Disaster Recovery Design & Runbooks
- Design DR plans aligned to application criticality and business continuity goals
- Document DR runbooks and failover workflows
- Custom recovery plans with RTO/RPO alignment and data integrity validation
Backup Operations & Monitoring
- 24x7 monitoring of backup jobs and replication status
- Automated alerts for failures, delays, and policy violations
- Backup health reporting and capacity forecasting
Recovery Testing & Validation
- Scheduled and ad-hoc recovery tests across platforms
- Application-level and full-system recovery drills
- Audit-ready recovery documentation and compliance evidence
Ransomware & Data Integrity Protection
- Immutable backups and air-gapped storage
- Threat detection integrations and rollback automation
- Tiered response and secure restore procedures
Compliance & Audit Support
- Support for ISO, GDPR, HIPAA, and industry-specific mandates
- Data retention enforcement and audit logging
- Real-time compliance status reporting
Our Structured Approach to Managed Backup & Disaster Recovery
Built for Availability. Measured by Recovery. Backed by Experience.
Our approach to Backup & Disaster Recovery services focuses on reducing data loss, minimizing recovery time, and ensuring readiness for unexpected events. We align recovery strategies with business priorities, regulatory requirements, and infrastructure complexity.
From assessment to steady-state operations, we embed our teams into your IT environment to design, validate, and operate backup and DR solutions that perform under pressure. Each solution is thoroughly tested, continuously monitored, and tightly governed to ensure your business runs without disruption.
Assessment & Strategy Definition
We begin by evaluating critical workloads, compliance drivers, RTO/RPO requirements, and existing gaps. A strategy is designed to meet business continuity expectations and operational feasibility.
Design & Implementation
We architect backup and DR workflows based on workload criticality, infrastructure topology, and platform integrations. Runbooks, automation, and monitoring are set up during this phase.
Operational Readiness
We execute test recoveries, validate monitoring alerts, and tune policies. Baseline metrics are established, and failover procedures are reviewed with internal teams.
24/7 Operations & Governance
We monitor backup health, manage job execution, and respond to incidents round-the-clock. Our backup disaster recovery solutions include SLA-based performance tracking and regular compliance reporting to keep your operations resilient and accountable.
Continuous Testing & Optimization
We conduct routine backup and disaster recovery drills, validate recovery workflows, and identify optimization opportunities to reduce costs and improve recovery speed.
Recognized for Resilience in Backup & Disaster Recovery
Our managed services framework is trusted by enterprises for backup and disaster recovery, helping safeguard data, ensure rapid restoration, and maintain compliance in even the most demanding environments.
Designed for Enterprise Continuity. Aligned to Business Risk
Enterprises today operate in dynamic environments where downtime has direct consequences—financial, regulatory, and reputational. Our Managed Backup & Disaster Recovery services are built to ensure business continuity under pressure, with protection strategies that scale with your infrastructure and align with enterprise risk frameworks.
We don’t treat backup as an isolated function. We embed it into your operational model — integrating with workloads, compliance processes, and recovery objectives to provide resilience where it matters most. Whether you’re protecting mission-critical applications or ensuring long-term data retention, our services are governed, tested, and adaptable.
We focus on measurable recovery outcomes, not just backup success rates. Through backup and disaster recovery strategies aligned with RTO/RPO, automated policy enforcement, and platform-wide visibility, we help enterprises strengthen continuity and meet internal and regulatory expectations.
Recovery-Driven SLAs
Service levels are defined by business outcomes — including recovery time, data consistency, and system prioritization — not just backup job completion.
Platform-Agnostic Integration
We integrate with multi-cloud, on-premises, and hybrid environments to deliver unified backup and disaster recovery operations across diverse systems.
Minimal Disruption Onboarding
Transition planning includes environment discovery, risk baselining, and pilot testing — ensuring resilience from the start without operational delays.
End-to-End Governance & Reporting
We deliver continuous compliance visibility with audit-ready logs, policy tracking, and structured reporting aligned to IT and business governance models.
Success Stories
Outcomes That Matter
Our backup and disaster recovery services go beyond uptime metrics to focus on measurable business outcomes. We help IT teams improve control, reduce overhead, and redirect internal capacity toward high-value transformation initiatives.
How We Deliver Value — In Our Clients’ Words
CIO
“Zazz gave us more than just backup management — they delivered a full continuity model with measurable recovery readiness. Their team validated our DR plans against business impact scenarios, ensuring our core systems are recoverable and audit-ready at all times.”
Head of IT Infrastructure
“Our regulatory environment demands fast recovery, full data traceability, and zero tolerance for backup failure. Zazz helped us establish immutable storage, automated testing, and clear governance — without increasing operational overhead.”
Director of Risk & Compliance
“What stood out was their ability to align our recovery objectives with both cyber risk and compliance frameworks. Their backup and disaster recovery solutions have given us confidence in our RPOs and a documented recovery process that holds up to regulatory scrutiny.”
IT Operations Lead
“With Zazz managing our backups, we’ve eliminated restore guesswork. Their reporting, recovery testing, and daily health checks have made our continuity posture both verifiable and dependable — even during ransomware drills.”
Frequently Asked Questions
How is your backup and disaster recovery model different from traditional backup services?
We focus on verified recoverability, not just data storage. Our backup and disaster recovery solutions integrate monitoring, testing, compliance, and recovery orchestration into a single managed service aligned with business impact and operational SLAs.
What platforms and workloads do you support?
We support on-prem infrastructure, virtual machines, cloud-native workloads, Microsoft 365, Google Workspace, databases, and endpoints — with integration across leading backup tools and storage platforms.
Can you meet specific RTO and RPO requirements for different business units?
Yes. We design and enforce recovery plans based on workload criticality. Each plan is mapped to agreed RTOs and RPOs, validated through scheduled testing and supported by detailed reporting.
How do you ensure recoverability in the event of ransomware or cyber incidents?
Our backup and disaster recovery solutions use immutable storage, encryption, air-gapped backups, and threat detection integrations to secure backup data. In the event of a disruption, we follow predefined recovery playbooks to restore clean data from verified checkpoints.
How frequently do you test disaster recovery procedures?
Recovery testing is scheduled based on your risk profile and compliance needs — typically quarterly for critical applications and semi-annually for broader environments. All tests are documented and auditable.
What compliance requirements do you help address?
We support regulatory and internal compliance with audit-ready reporting, data retention enforcement, access controls, encryption policies, and backup integrity validation for HIPAA, GDPR, ISO 27001, SOC 2, and others.
Can you take over and manage our existing backup environment and tools?
Absolutely. We can operate within your existing toolsets or modernize where needed. Our onboarding includes full discovery, integration, and risk-based alignment — with minimal disruption to live operations.
What reporting and dashboards do we receive?
With our backup and disaster recovery solutions, you’ll receive monthly service reports, backup success rates, storage consumption, RPO/RTO alignment, recovery test results, and compliance dashboards, all aligned with your governance model.
How fast can you respond in an actual data loss or system failure event?
Our 24×7 team is trained in emergency restore scenarios. In the event of failure or breach, we lead the recovery effort end-to-end — from system validation to sequencing and rollback — in accordance with your runbooks.
What’s your onboarding and transition timeline?
Most transitions are completed within 2 to 4 weeks. We begin with a discovery and planning phase, followed by phased implementation, system validation, and readiness testing — all without impacting production systems.
Resilience You Can Measure. Recovery You Can Trust.
Build a recovery strategy with backup and disaster recovery solutions that protect your operations, ensure compliance, and keep your business running no matter what.
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Managed Backup & Disaster Recovery
Enterprise-grade protection for critical workloads — built for resilience, governance, and continuous availability.