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Incident Response Services

Mitigate Breach Impact with Scalable Incident Response Services and Network Forensics Solutions

Minimize business disruption, reduce risk exposure, and accelerate investigation timelines with Zazz’s network forensics and incident response services designed for complex enterprise environments

Minimize Downtime With Expert Response

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Integrated Forensics & Incident Response Services for Resilient Enterprises

In today’s high-risk digital environment, cybersecurity incidents are no longer a matter of if, but when. Enterprises face increasingly sophisticated threats that demand immediate and informed action. Whether it is a ransomware outbreak, insider breach, or advanced persistent threat, organizations must act quickly to contain damage, understand the source, and restore operations without delay. 

 

Zazz’s incident response services are built to meet these challenges with speed and precision. Our experts apply a structured and scalable approach to contain threats, perform forensic analysis, and guide recovery. We leverage deep domain knowledge, automation, and threat intelligence to support your security operations teams across complex hybrid and multi-cloud environments. 

 

Our incident response and forensics solutions are designed around enterprise needs. From live memory and disk analysis to network forensics and threat attribution, we deliver forensic clarity and decisive action through a unified engagement. Every action is documented with traceability, helping ensure compliance, minimize downtime, and support legal or regulatory requirements when needed. 

 

What sets Zazz apart is not just our technical proficiency but our strategic foresight. We help you prepare, respond, and evolve. By embedding incident response into your broader security strategy, we reduce recovery time, lower risk exposure, and build long-term resilience into your infrastructure. 

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Services

Our Incident Response and Forensics Capabilities

Incident Detection and Threat Triage

  • Real-time analysis of alerts from SIEM, EDR, and threat telemetry 
  • Prioritization based on risk, scope, and business impact 
  • Identification and categorization of threats including malware and insider activity 

Containment and Isolation Management

  • Network segmentation and device isolation to prevent spread 
  • Blocking malicious IPs, domains, and unauthorized access 
  • Disabling compromised accounts and enforcing access control

Root Cause and Attack Path Analysis

  • Investigation of initial attack vectors and persistence techniques 
  • Correlation of endpoint, server, and network logs 
  • Mapping attacker movement and exploited vulnerabilities

Memory Forensics and Volatile Analysis

  • Capture and analysis of RAM to uncover fileless malware 
  • Identification of active processes, DLLs, and in-memory payloads 
  • Deep dive into volatile artifacts for threat actor behavior 

Disk and Endpoint Forensics

  • Forensic imaging and analysis of endpoint disk artifacts 
  • Recovery of deleted files and detection of tampered timestamps 
  • Examination of registry, MFT, and system metadata 

Network Forensics and Traffic Analysis

  • Deep packet inspection and PCAP analysis 
  • Detection of command and control, data exfiltration, and anomalies 
  • Identification of DNS tunneling, beaconing, and protocol abuse

Threat Intelligence Correlation

  • Mapping IOCs to known malware and threat actors 
  • Enrichment with real-time global threat feeds 
  • Alignment with MITRE ATT&CK to inform defensive strategie

Digital Forensics Investigations

  • Imaging of affected systems and secure evidence handling 
  • Timeline reconstruction and event correlation 
  • Legally defensible documentation for compliance and investigations

Post-Incident Reporting and Recommendations

  • Comprehensive timeline and IOC reporting 
  • Detailed attacker TTPs and forensic findings 
  • Clear recovery steps and hardening recommendations

SOAR and Automation Integration

  • Automated containment and remediation workflows 
  • Integration with SIEM, EDR, and ITSM tools 
  • Accelerated incident response through playbook execution

Red and Purple Team Simulation Support

  • Real-world attack simulation to test IR capabilities 
  • SOC team validation and response drill execution 
  • Continuous tuning of detection and response frameworks

Incident Readiness and Playbook Development

  • Creation of tailored incident response runbooks 
  • Regular tabletop exercises and team preparedness sessions 
  • Alignment with enterprise security and compliance frameworks

Our Enterprise-Driven Framework for Forensics and Incident Response Services

In a threat landscape where cyberattacks are growing in scale and sophistication, enterprises need structured incident response services that deliver more than just containment. At Zazz, we apply a phased and intelligence led approach that enables us to detect, isolate, and investigate threats with speed and accuracy. Our methodology is designed to minimize business disruption while restoring control and visibility across your digital environment. 

We focus on rapid stabilization and deep investigation. Our team brings together digital forensics expertise, technical precision, and response coordination to uncover how the incident happened, what systems were impacted, and how to prevent recurrence. Each stage is executed with clear communication, full traceability, and alignment to your security objectives. 

This approach enables your business to move from uncertainty to recovery with confidence. Whether responding to a ransomware attack, insider breach, or targeted intrusion, we support your teams with actionable insights, regulatory reporting, and post incident improvement strategies that build long term cyber resilience. 

We begin by assessing your existing cybersecurity environment, focusing on tools, policies, workflows, and visibility gaps. This allows us to understand your current level of incident response readiness. Based on this evaluation, we design a tailored transition plan that defines engagement scope, service levels, escalation procedures, and communication pathways. Our goal is to ensure a seamless handoff and integration into your operations.
When a threat is detected, we move quickly to isolate compromised systems and prevent further lateral movement. This phase is focused on reducing damage and restoring stability. We preserve key forensic data while executing containment actions based on predefined playbooks. Our teams coordinate with your internal stakeholders in real time to ensure business operations are minimally impacted.
We conduct a deep forensic investigation of the affected systems, memory, and network traffic to reconstruct the attack chain. Our analysis uncovers how the breach occurred, which assets were impacted, and what techniques were used to gain and maintain access. This level of insight enables your team to understand both the technical and strategic aspects of the incident, including attacker intent and persistence.
Beyond analysis, we act to remediate, restore, and validate. This includes deploying patches, reimaging endpoints, and validating the security of affected systems. We work in full coordination with your SOC and infrastructure teams to ensure each action supports your broader business continuity objectives. Our process ensures recovery is not only swift but also sustainable.
We conclude every engagement with a comprehensive post-incident report. This includes a detailed timeline of events, attacker techniques, indicators of compromise, and affected assets. More importantly, we translate those findings into improvements for your security posture. We update detection rules, refine playbooks, and support readiness training to help you prevent future incidents and strengthen organizational resilience.

Book a Free Consultation

Schedule a call to see how our incident response team helps contain threats, reduce impact, and restore operations quickly.

Recognized for Excellence in Network Forensics and Incident Response

Recognized by analysts and industry platforms as a leading incident response service provider known for enterprise scale support, threat containment precision, and network forensics excellence. 

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Strategic Security Architecture Aligned with Enterprise Scale

Zazz provides incident response services that help enterprises respond quickly and effectively to cyber threats. From ransomware to insider risk, our teams contain threats, preserve evidence with forensic rigor, and stabilize operations with complete transparency and minimal business impact. 

 

We work as an extension of your security function, integrating seamlessly with your existing tools, workflows, and governance models. Our approach combines technical forensics, rapid containment, and executive-level communication that aligns with enterprise security goals. 

 

Every engagement is guided by a structured response framework and deep expertise in network forensics services. From first alert to full remediation, we help you restore operations faster, comply with regulatory standards, and improve your long-term readiness. 

Dedicated Incident Retainer and Simulation Support

On-demand access to expert responders with quarterly tabletop exercises and red team simulations to validate and enhance incident readiness.

Full-Scope Network Forensics and Data Exfiltration Analysis

Goes beyond log-based detection by leveraging real-time packet capture and deep protocol inspection to validate confirm and analyze data exfiltration.

Multi-Vector Threat Containment Across Cloud and On-Premise

Ensures complete coverage of modern hybrid attack surfaces where traditional endpoint-focused solutions fall short.

Memory-Level Threat Intelligence and Malware Discovery

Uncovers in-memory threats invisible to AV or EDR tools, providing a critical edge in zero-day or fileless malware scenarios.

Success Stories

To amplify education and conservation goals, we engineered a dynamic ecosystem for Seattle Aquarium. The system powers digital kiosks, touchscreen exhibits, a robust ticket booking engine, and mobile integrations that inspire millions of visitors annually.
Agile Frontend Delivery, Seamless Cross-Team Collaboration, and Mobile Innovation for Electric Mobility Advancement
Strategic Staff Augmentation, Cross-Functional Delivery, and Sustained Engineering Impact for an Innovative Security Technology Leader

Proven by Results

Outcomes Engineered Through Strategic Security Architecture

Reduction in time to incident closure through automated evidence collection and accelerated forensic workflows that streamline investigation.
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Lower recovery and downtime costs enabled by rapid incident stabilization and guided remediation aligned with business continuity priorities.
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Reduction in investigation time driven by intelligent evidence extraction and endpoint correlation across the enterprise IT environment.
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How We Deliver Value in Our Clients’ Words

Frequently Asked Questions

What is included in your incident response services?

Zazz’s incident response services include triage, threat containment, forensic investigation, root cause analysis, and post-incident recovery. These are delivered through a structured methodology that ensures fast response, minimal disruption, and alignment with enterprise security and compliance standards. 

Our incident response teams are on-call 24/7 and can be mobilized within minutes through our retainer or on-demand models. Rapid response SLAs are established based on client engagement tiers, ensuring critical incidents are addressed with the urgency they demand. 

Yes. Zazz provides both remote and onsite network forensics services depending on the complexity and criticality of the incident. Our specialists analyze packet captures, NetFlow data, and intrusion detection logs to trace malicious activity, detect command-and-control channels, and reconstruct attacker behavior across network layers. All investigations follow strict chain-of-custody and evidentiary protocols.

Zazz delivers an enterprise-grade response model backed by threat intelligence, automation, and deep forensic expertise. Unlike traditional incident response companies, we integrate with client IT and SOC environments to provide real-time visibility, risk-aligned remediation, and strategic guidance post-incident. 

Yes. Our digital forensics firm is experienced in compliance-sensitive environments such as finance, healthcare, and government. We deliver court-admissible forensic reporting, preserve digital evidence following chain-of-custody protocols, and support internal and external investigations.

We handle a wide spectrum of threats including ransomware, business email compromise, insider attacks, advanced persistent threats (APT), cloud account takeovers, and supply chain breaches. Our IR playbooks cover scenarios across both on-premises and hybrid environments. 

We leverage industry-leading platforms including SIEMs (Splunk, QRadar), EDR tools (CrowdStrike, SentinelOne), memory and disk forensics tools (Volatility, FTK, X-Ways), and network forensics solutions (Zeek, Suricata). Custom scripts and automation via SOAR platforms are also integrated into response workflows. 

Yes. Our IRaaS offering provides proactive monitoring, 24×7 threat hunting, and full-cycle response under a flexible monthly engagement model. It is ideal for enterprises seeking continuous protection without investing in a full in-house response team. 

All investigations are conducted under strict non-disclosure and legal agreements. Data is encrypted at rest and in transit. Only authorized personnel access client environments, and every engagement is governed by confidentiality protocols aligned to ISO 27001 standards. 

Absolutely. Our response solutions are built to integrate seamlessly with your SOC tools, ITSM platforms (like ServiceNow), and existing detection systems. This enables real-time collaboration, faster escalation, and reduced time to resolution. 

Yes. We conduct tabletop exercises, breach simulations, red team engagements, and IR maturity assessments. These services help organizations evaluate their preparedness, improve detection and response capabilities, and build a resilient security posture. 

Contain. Investigate. Fortify.

Accelerate your cyber resilience with enterprise-grade incident response services. Zazz enables rapid threat containment, deep forensic analysis, and operational recovery aligned with business continuity needs.
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Request a Consultation

Connect with Zazz’s incident response team to assess current capabilities, uncover exposure risks, and define a tailored response and network forensics model.

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Forensics Services & Incident Response. Built for Urgency.

We deliver enterprise-grade incident response services with integrated digital and network forensics.

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