Managed Cloud Services
Managed Cloud Services | Operational Control, Cost Governance, Secure Cloud Performance
We manage and govern your cloud environments to ensure reliability, security, and financial discipline. From day-to-day operations to long-term optimization, we keep your cloud stable, compliant, and cost-efficient. Your teams stay focused on business execution while we own cloud operations and accountability.
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Our Managed Cloud Services
GCP Managed Services
- Manage GCP infrastructure (GKE, Compute, Cloud Functions)
- Ensure uptime with proactive monitoring
- Optimize spend and maintain compliance
Cloud Infrastructure Operations (CloudOps)
- 24x7 monitoring and incident management
- Automate provisioning and resource scaling
- Maintain performance and availability
Cloud Service Management & Support
- SLA-based support across L1–L3 tiers
- ITIL-aligned incident and change handling
- Monthly service reviews and reporting
Patch Management & Version Control
- Schedule and apply system patches
- Track vulnerabilities and ensure compliance
- Control versions across environments
Security Operations & Compliance Monitoring
- Enforce IAM and cloud security policies
- Detect and respond to threats in real time
- Maintain continuous compliance posture
Cost Optimization & FinOps
- Analyze usage and eliminate waste
- Apply savings plans and reserved instances
- Enable showback and budget controls
Managed Kubernetes & Container Operations
- Operate K8s clusters across cloud platforms
- Manage scaling, security, and logging
- Integrate CI/CD and monitoring tools
Multi-Cloud & Hybrid Cloud Orchestration
- Unify operations across cloud and on-prem
- Standardize automation and policies
- Enable portability and cross-platform visibility
Are These Common Cloud Challenges Holding Your Enterprise Back?
- Cloud spend keeps rising without clear accountability or ROI
- No single owner for cloud decisions and governance
- Security and compliance gaps grow as cloud usage expands
- Cloud environments become complex and hard to manage at scale
- Business-critical systems lack operational discipline
- Technology teams spend time firefighting instead of enabling growth
- Unclear cloud strategy leads to short-term decisions
- Leadership lacks reliable reporting on cloud risk and performance
Zazz’s Cloud Managed Services address these challenges by introducing ownership, governance, operational discipline, and financial control across your cloud environment.
Book a Free Consultation
Discuss your cloud priorities with our team and see how managed services can improve performance, security, and cost efficiency.
Our Managed Cloud Services vs Traditional Cloud Vendors
Criteria
Cloud Governance
Business Alignment
Cost Control & Optimization
Security & Risk Management
Operational Ownership
Change & Growth Readiness
Support Model
Zazz
Defined governance model with clear ownership, escalation paths, and decision accountability
Cloud operations aligned to business priorities, risk posture, and cost tolerance
Ongoing cost visibility, rightsizing, and tooling rationalization
Integrated security controls, identity governance, and compliance alignment
End-to-end responsibility across cloud, users, access, and applications
Cloud environment designed to support scale, acquisitions, and evolving workloads
Senior-led cloud operations with escalation beyond ticket resolution
Traditional Cloud Vendors
Often reactive, loosely defined governance dependent on ticket flow
Focused primarily on infrastructure uptime, not business outcomes
Cost management handled ad hoc or left to the client
Security handled as separate add-ons or third-party services
Fragmented ownership across multiple teams or vendors
Environments often become brittle as complexity increases
Support heavily ticket-driven with limited context
Cloud Governance
Zazz
Defined governance model with clear ownership, escalation paths, and decision accountability
Traditional Cloud Vendors
Often reactive, loosely defined governance dependent on ticket flow
Business Alignment
Zazz
Cloud operations aligned to business priorities, risk posture, and cost tolerance
Traditional Cloud Vendors
Focused primarily on infrastructure uptime, not business outcomes
Cost Control & Optimization
Zazz
Ongoing cost visibility, rightsizing, and tooling rationalization
Traditional Cloud Vendors
Cost management handled ad hoc or left to the client
Security & Risk Management
Zazz
Integrated security controls, identity governance, and compliance alignment
Traditional Cloud Vendors
Security handled as separate add-ons or third-party services
Operational Ownership
Zazz
End-to-end responsibility across cloud, users, access, and applications
Traditional Cloud Vendors
Fragmented ownership across multiple teams or vendors
Change & Growth Readiness
Zazz
Cloud environment designed to support scale, acquisitions, and evolving workloads
Traditional Cloud Vendors
Environments often become brittle as complexity increases
Support Model
Zazz
Senior-led cloud operations with escalation beyond ticket resolution
Traditional Cloud Vendors
Support heavily ticket-driven with limited context
How Our Cloud Managed Services Work
A disciplined operating approach designed to bring control, security, and predictability to enterprise cloud environments.
Establish Cloud Visibility and Ownership
We build a clear view of your cloud environments, workloads, access models, costs, and risks, and establish ownership across platforms, subscriptions, and teams.
Stabilize and Govern Cloud Operations
We introduce operating standards for availability, security, access control, change management, and cost governance to stabilize day-to-day cloud operations.
Ongoing Cloud Management and Optimization
We manage cloud performance, security posture, cost optimization, and capacity planning on an ongoing basis, adapting as business and technical needs evolve.
Recognized for Excellence in Managed Cloud Services
Trusted by leading analysts and industry platforms, Zazz delivers enterprise-grade Managed Cloud Services with a sharp focus on governance, resilience, and operational scalability.
Why Organizations Rely on Zazz to Run Their Cloud Environments
Clear Ownership Across Cloud Operations
We take end-to-end responsibility for cloud environments, eliminating fragmented ownership across teams, vendors, and platforms.
Governance Built Into Daily Cloud Management
Cloud governance, access controls, security policies, and cost controls are embedded into operations, not handled as periodic initiatives.
Financial Discipline and Cost Transparency
We actively manage cloud spend through visibility, rightsizing, and usage governance so leadership understands where money is going and why.
Designed for Scale, Change, and Complexity
Our cloud management model supports growth, multi-environment complexity, and evolving workloads without constant rework or platform churn.
Success Stories
Cloud Capabilities That Go Beyond Day-to-Day Management
Cloud Governance Engineered Into the Platform Layer
We design and enforce governance directly at the cloud architecture level, including account structure, policies, identity boundaries, and change controls, so governance scales automatically as environments grow.
Cost Control Tied to Architecture, Not Just Billing Reports
We manage cloud spend by aligning cost models to workload design, usage patterns, and architectural decisions, addressing cost drivers at the source rather than reacting after invoices arrive.
Security Controls Applied at Infrastructure and Identity Layers
Security is enforced through native cloud controls, identity governance, and configuration standards, reducing dependency on external tooling and minimizing configuration drift.
Operational Resilience Across Multi-Cloud and Hybrid Environments
We manage reliability, recovery, and continuity across AWS, Azure, GCP, and hybrid environments with consistent operating standards, even when platforms and teams differ.
Outcomes That Matter
Our Managed Cloud Services are designed to deliver tangible outcomes, not just platform support. Through automation, governance, and continuous optimization, we enable enterprise IT to operate with confidence, agility, and clarity.
How We Deliver Value In Our Clients’ Words
Daniel Brooks, Chief Technology Officer
“Zazz helped us bring discipline to our cloud environment. Their cloud managed services improved visibility across workloads, tightened access controls, and reduced cost overruns without slowing engineering teams. We finally have predictable cloud operations.”
Lauren Mitchell, VP of Infrastructure
“Our cloud environment had grown faster than our controls. Zazz stabilized performance, standardized monitoring, and aligned cloud security with healthcare compliance requirements. The improvement in uptime and audit readiness was immediate.”
Steven Patel, Director of Cloud Engineering
“Zazz understands cloud at scale. Their team optimized our multi-cloud setup, reduced unnecessary services, and improved reliability across regions. We now operate with far fewer incidents and better cost governance.”
Michelle Carter, Head of IT Operations
“Cloud sprawl was impacting performance and budgets. Zazz brought structure to our cloud management, improved workload stability, and gave leadership clearer insight into usage and risk. It changed how we manage cloud operations.”
Aaron Lewis, CIO
“Zazz’s cloud managed services gave us consistent operational control across distributed teams. Incident response improved, access management tightened, and cloud costs became predictable. It allowed us to scale without adding internal complexity.”
Shivansh Malhotra, Vice President of Technology
“Zazz helped us mature our cloud operations without disrupting delivery. Their governance and monitoring model reduced risk while improving performance across critical systems. Cloud reliability and cost discipline improved significantly.”
Kevin O’Neill, Director of IT Strategy
“Our cloud environment lacked clear ownership and visibility. Zazz established operational standards, improved security controls, and helped us make better cloud investment decisions. The difference is measurable.”
Faisal Al-Hassan, Head of Technology
“Zazz brought strong cloud governance and operational maturity to a complex environment spanning multiple regions. Their cloud managed services improved stability, security oversight, and cost transparency across our platforms.”
Dev Mehra, Chief Information Officer
“Zazz supported our cloud operations at scale, improving workload performance and standardizing security practices across regions. Their cloud management approach helped us reduce operational risk while supporting rapid growth.”
Natalie Green, VP of Operations
“Zazz helped us regain control over our cloud environment. From access governance to performance monitoring, their cloud managed services reduced operational noise and allowed leadership to plan cloud investments with confidence.”
From Cloud Adoption to Cloud Control
Cloud operations require more than infrastructure expertise. They demand disciplined governance, cost control, security oversight, and continuous optimization as environments evolve. Without this foundation, cloud complexity increases risk, slows decision-making, and erodes performance over time.
Zazz provides cloud managed services designed for scale and accountability. We bring operational structure, proactive monitoring, and security-first management to public, private, and hybrid cloud environments, ensuring reliability without constraining engineering or business velocity.
Our approach focuses on measurable outcomes. Improved uptime, predictable cloud spend, stronger access controls, and clear operational visibility allow leadership teams to make informed decisions and reduce long-term risk across critical systems.
The result is a cloud environment that supports growth rather than complicates it. Stable, secure, and governed cloud operations give your teams the confidence to build, scale, and innovate with control.
Frequently Asked Questions
What areas of cloud operations do your managed services cover?
We provide end-to-end management of public, private, and hybrid cloud environments — covering infrastructure, platform services, Kubernetes, backup, DR, cost optimization, and security governance. Our cloud managed services are tailored to fit each client’s architecture and cloud maturity level.
How do you ensure compliance with enterprise security and regulatory standards?
Our managed cloud solutions follow a compliance-first approach, with embedded controls aligned to ISO, HIPAA, GDPR, and client-specific standards. We integrate CSPM tools, enforce IAM policies, and provide regular compliance reporting.
Can your services scale globally across our distributed environments?
Yes. Our delivery model supports globally distributed workloads, with consistent service delivery across geographies. We align with local data residency, compliance, and operational policies — ensuring reliable performance across time zones.
How is service performance monitored and measured?
We use platform-native and third-party monitoring tools to track SLAs, uptime, performance, and incident response. Clients receive regular reports, dashboards, and recommendations through structured governance reviews.
What’s your approach to onboarding and operational transition?
We follow a structured transition methodology, minimizing risk through discovery, baselining, knowledge capture, and phased handover. Rapid operational readiness is achieved using pre-built playbooks and cloud-native automation.
How do you support cost optimization and FinOps governance?
We provide real-time visibility into usage and spend, enforce tagging policies, and identify opportunities for rightsizing and savings plans. Our FinOps team delivers actionable insights to help control and reduce operational cloud costs.
What is your SLA framework for Managed Cloud Services?
Our managed cloud services are governed by customizable SLAs, covering availability, incident response, resolution times, and operational metrics. SLAs are monitored continuously and reviewed jointly with the client during service governance meetings.
What platforms and environments do you support?
Can your operations integrate with our existing ITSM and DevOps tools?
Yes. We integrate with your ITSM, CI/CD, and observability stack — including ServiceNow, Jira, GitHub, Datadog, and others — enabling seamless alignment with your internal delivery models and tooling preferences.
Do you offer 24/7 operations and support coverage?
Absolutely. Our global delivery centers operate 24/7 with follow-the-sun support, ensuring continuity, rapid incident resolution, and consistent service experience across regions.
What industries have you supported through your managed cloud model?
We have successfully delivered managed cloud services to clients in financial services, healthcare, manufacturing, retail, and technology — with experience in regulated and high-availability environments.
Run Cloud Smarter. Govern Better. Scale Without Disruption.
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Cloud Operations That Support Growth, Not Complexity
We help organizations operate, secure, and optimize cloud environments with the same discipline applied to enterprise infrastructure. The focus is consistency, cost control, risk management, and long-term scalability.