The main objective of this discipline is to try to recreate technically the human brain and its functions through computer science, neurology, psychology and linguistics. Zazz is very proud that we started working on this technology as soon as companies intercepted the strong benefits of AI Development. Zazz is providing mobile apps having integrated AI. Moreover, we are providing every sort of solutions like web apps, web development, even IoT development by engaging AI technology.
There is a huge potential of AI in improving everyday comforts. From the autonomous car to automated translation software: both events can be a great relief for consumers. Artificial intelligence can also have a positive impact in areas of public utility, after all machines have a lower error rate than people and their performance is huge. Thanks to the great versatility of intelligent machines, AI is especially promising in sectors such as health and public service.
The industrial companies of all sizes have already integrated the AI in their process of production. It is now found in particular in machines and in planning software. AI is one of those elements that shape the industry of tomorrow, Industry 4.0.
The benefits are colossal since, according to a study, the productivity of these companies could well increase by 40% by 2035. Production is optimized thanks to machine learning, which allows robots to perform all kinds of calculations in real time to adapt the rate, increase the machine occupancy rate, support an operator on the production line, and manage stocks. Optimally… AI accelerates production, increases productivity, cuts costs and delays.
By integrating AI into CRMs, service and product sales companies benefit from better commercial and financial performance. Future versions of CRM such as Salesforce will allow salespeople, marketing and digital managers or managers to achieve and exceed their objectives. Keith Block, one of Salesforce executives, believes that “AI should deeply affect the CRM market by providing employees with unprecedented productivity, and by giving organizations the opportunity to deliver better experiences to their customers." For companies adopting these technologies, it is therefore essential to create new programs aimed at developing the skills of their workforce so that they are ready for the innovations of tomorrow. "
The research firm IDC is even working on an increase in business revenues of more than 1 trillion dollars by 2021 thanks to the use of AI in these software. Employees will be more productive, convert prospects more effectively into customers, retain them more efficiently, sales cycles will be shortened ... Such an increase in business revenues would, according to IDC, create jobs with more than 800,000 additional jobs.
One of the most well-known facets of AI today is chatbots. These conversational robots are already present in many websites, merchant or non-merchant. Their interest is multiple: it guides the customer in its navigation, its search for information or products, it replaces the customer service 24/24 and 7/7… Chatbots are able to bring a tailor-made and immediate response to a wide range of requests. The bottom line is greater customer satisfaction. And therefore an improved customer relationship for the company with the advantage of being able to strengthen its positions on its market or even to take the lead.
The phenomenon of turnover and that of burnout have become two major issues for companies. Employees who give up too much stress or face too much workload give up. AI generates an ideal response in this context.
The voice assistants embedded in solutions such as Microsoft's Cortana, Apple's Siri and Google Assistant to name a few, are positioned as real personal assistants for the employee. These bots facilitate, speed up and automate many tasks. They can help him find the right content, translate a text, find information of all kinds, write faultless emails and more quickly, launch different operations simultaneously. As many actions which relieve the employee, relieve him of time-consuming tasks, improve his efficiency. And participate in making him feel good at work.
But AI also aims to significantly improve collaboration and workflows in the company. Collaborative platforms abound: Slack, Trello, Google Hangouts Chat, Microsoft Teams, Cisco Spark, and Jive…. These applications with AI are specially designed so that everyone can exchange work effectively remotely and as a team via their PC, mobile or tablet. These tools improve exchanges and relationships, making everyone's work smarter. These collaborative applications thus allow better communication within the company, a better level of professional and human relationships.